Shipping and returns
What it costs to get to you, how long it takes, and what happens if something goes wrong.
Shipping
| Where | Cost | Arrives in |
|---|---|---|
| Peninsular Malaysia | RM8 | 2 to 4 working days [CHECK] |
| Sabah, Sarawak and Labuan | RM15 | 4 to 7 working days [CHECK] |
We pack and send your order within 1 working day [CHECK] from [CHECK your city]. You get a tracking link by WhatsApp [CHECK] once it ships.
We ship within Malaysia only for now.
If it arrives damaged or faulty
If your tray arrives damaged or faulty, WhatsApp us a photo within 7 days [CHECK] of delivery and we send a replacement at no cost. We don't take back or exchange trays that arrive in good condition.
Report a problem on WhatsAppGood to know
Can I change my address after ordering?
Yes, if it has not shipped yet. WhatsApp us as soon as you can.
Do you ship outside Malaysia?
Not yet.
How do I pay?
FPX online banking, DuitNow QR, Touch 'n Go eWallet, Visa and Mastercard [CHECK with your checkout provider]